My First AirAsia Flight Attendant Interview Experience

To be honest, I was never too keen on becoming a flight attendant. My main goal was always to be in the front seat in the cockpit. But hey, gotta try something else once in a while right? It all started when I went with a friend to a job fair last month and there was an AirAsia kiosk. Apparently there were only 100 application forms available and those who brought their resume only needed to fill the form at the kiosk and were interviewed on the spot. But as always with AirAsia and their flight attendant recruitment, the forms got snapped up like hot cakes. We were told there was going to be a walk-in interview on the 18th of October and I made the craziest decision to go for it. We wanted to attend the interview for the experience since we were still in college and close to finishing our diplomas. So at least we have experience going to a job interview before we even graduate. I dragged my friend along and he was quite reluctant at first but as the 18th drew nearer, we were filled with nervous anticipation. But anyways I'm pretty sure you guys will want to know how it was, right? Keep in mind I'm a male and some procedures might be different from the ones you might have read on other blogs. There isn't always necessarily a specific procedure or question set.

For the list of requirements and the things that you need to prepare, please please refer to the AirAsia website or at FlyGosh.com

So registration was from 9AM to 11AM. Candidates are advised to be there early as the line may be quite long. Which it was. We arrived at Kuching International Airport at around 8:45 and the queue was crazy. I heard the total number of candidates was somewhere over a hundred people. And that is considered a small number.

First Stage
The first stage is the document and credentials check. They will check if you have brought with you everything that you need (Eg: IC, SPM cert photocopy bla bla bla). After that you will proceed to the height check (barefoot). Again, for the minimum requirements please refer to the AirAsia website. The minimum requirement is printed on the form too. If you are a few centimeters below the required height, they might pass you. MIGHT. Then you are given a number and you have to join a separate queue. There are two queues. One was for registration and the other is the one where you will join when you pass the first stage.

Second Stage
The second stage is the one on one interview. Since the AirAsia office in KIA is quite small, they will ask you to enter in pairs. Sometimes they will ask 4 people to enter to speed up the process. Once inside the office, there will be a holding place where you will wait for your turn. The interview took place in a small room. Totally different than what I expected. It was a small room with two tables set approximately one metre apart with one candidate per table. Behind each table are two interviewers. You will be asked to stand in front of the table. No sitting here. The questions they will ask you or the stuff they will ask you to do varies with each person. What you will be asked depends on the interviewer. For me they asked me to introduce myself, explain why I chose this position in this industry and what my hobbies were.
All pretty straight forward. There is really no telling what they will ask you so I suggest before attending the interview you read up on as many things as you can. For example the company's statistics, who the key people are, important achievements etc. After they are done asking you questions there will be a card on the table. You will have to pick it up and read the announcement scripts. They are in English and Malay, 2 different sentences. They might not ask you to read all of it. They asked me to read the English parts only. But that part is simple. Just make sure you articulate your words well and be calm. Make sure your words are loud and audible. After that they will give you feedback and probably point out things that you need to improve on.
Try not to give cliche answers. Map out your answers and make them stand out because within those few minutes in front of the interviewers, you really do need to impress them quick.

Please keep in mind they will not tell you whether you passed or failed on the spot. They will notify you via email in a few weeks' time.
And with that, it's over. It seems really quick when you go in but it might actually be quite long.

A few tips:
-those with glasses, get contact lenses. I did not see a single person with glasses on that day. If you have never used contact lenses before, make sure you get them at least a few days or maybe weeks before the interview. Get a feel of them and make sure you're comfortable with them on.
-make sure you are neat and please do not wear casual. at least wear something that is presentable. Treat it like a very important job interview. Which it is.
-make a checklist of the items required a few days before the interview. keep it all in an envelope or a folder and do double checks every night.
-for those who have pimples, try to cover them up especially if your pimples are glaringly obvious. they might check for facial scars too.
-trim your nails! they might ask to see your hands and fingers.
-make sure you are confident in your communication skills and take care of your personal grooming. they are really particular about that.
-SMILE! Be friendly and nice to everyone! Especially the ones handling your forms in the first stage. They might seem nasty and sarcastic but they are supposed to be because they are judging you from that very moment you make contact with them. They are judging your reactions and how you handle things even before the interview begins! And keep a look out for some staff walking around. They might be judging you too. Basically be nice and say hi to everyone even if you come across one of the crew in the toilets. I'm serious.

I hope that this post was helpful. If you have any questions you can comment and ask. But please do not ask about the requirements and all that. Do your own homework, put in your own effort. If you are afraid that you will not meet the height requirement but you still wanna try anyway, just go for it! Never try, never know right?

Thanks for reading :)